
The Plumbing Pro has offered drain cleaning and sewer repair for over 40 years, and our extensive experience allows us to clearly inform customers about the condition of their drain lines and underground pipes.
When we run a snake through a line, we often remove clogs quickly, especially if they’re caused by common items like toilet paper, grease, food particles, or other debris. These types of clogs are typically covered by our warranty.
However, during drain cleaning, we sometimes discover more serious issues, such as roots in the line or blockages caused by a collapse or offset in the sewer line. These types of clogs are not covered under warranty because they are likely to recur until further repairs are made. In these cases, we will fully explain the next steps, such as recommending a camera inspection and discussing options for pipe repair or replacement. Ultimately, the decision to repair the line is yours.
When you receive a drain cleaning service from The Plumbing Pro, check the paperwork to see whether your drain clog is covered by a warranty. If it’s not listed, ask your plumber to explain why it’s not covered. We are here to guide you through the next steps to get your lines working properly again. For assistance, call us at (816) 763-8200 or (913) 782-9669.